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FAQS

Product and Installation

Yes, most of our signs come with easy-to-follow installation instructions. They are designed for straightforward installation.

We understand the importance of visualizing your design. Once your order is placed, representative from our team will be in your touch with digital previews or samples of your custom design for your approval before production begins.

Absolutely! NeonLitt specializes in custom creations. You can design your own LED Neon Sign, Acrylic Letter, or other signage using our user-friendly customization tool. Tailor the design, size, and color to match your unique vision.

Our signage materials vary based on the product. For example, we use premium acrylic for Acrylic Letters, stainless steel for Metal Letters, and UV-printed materials for certain signs. Each material is chosen for its quality and suitability for the product.

Yes, our products are versatile and suitable for a wide range of applications. Whether you’re decorating your home or enhancing your business’s branding, NeonLitt has solutions that fit both residential and commercial spaces.

Absolutely! We prioritize energy efficiency in our LED-based signs. They consume less power while providing brilliant illumination, making them cost-effective and environmentally friendly.

Certainly! We welcome custom design requests. If you have a unique concept or idea, our design team can work with you to bring it to life. Just reach out to us with your specifications.

While some signs offer color-changing options, it’s essential to specify your color preference during the customization process. Once a sign is manufactured, its color typically cannot be changed.

Shipping and Returns

Regardless of your location, our signs can be delivered to your doorstep, anywhere in India. We ensure safe and secure shipping.

The delivery time can vary based on your location and the complexity of your order. Generally, our signs can be delivered within 7-14 days. If you require faster delivery, expedited options are available at checkout.

If you receive a damaged or incorrect product, please contact our customer support team within 7 days of receiving your order, and we will assist you with the return and replacement process.

Our warranty covers any manufacturing defects or issues related to the quality of materials used in our signage products. If you encounter any problems with your NeonLitt sign within the warranty period, please contact our customer support team. They will assist you in resolving the issue or arrange for a replacement if necessary.

We apologize for any inconvenience caused if you find an item missing in your parcel. Please contact our customer support team immediately with your order details and a description of the missing item. We will investigate the matter promptly and ensure that the missing item is shipped to you without any additional charges.

 

For Damaged Sign: Contact our customer support team within 7 days of receiving your order, providing details and photos of the damage. We will arrange for a replacement or return.

 

Design Issues:  Our designers provide you with digital previews or samples of your custom design, so you can visualize the final product before ordering. Replacement is provided only in case if it doesn’t match the approved customization, please contact us within 7 days. We will work with you to resolve the issue, which may include design modifications or a return if necessary.

At NeonLitt, customer satisfaction is our top priority, and we are committed to resolving any concerns or issues you may encounter with your order.

 

Policies and Support

You can contact NeonLitt through our website by filling out the contact form or reaching out to our customer support team. We’re here to assist you with any questions, customization requests, or orders.

Yes, we provide special pricing for bulk or wholesale orders. If you’re a business looking to purchase signage in larger quantities, please get in touch with our sales team for personalized quotes.

 

All of our signages are custom-made from high quality and premium material that are safe for kids, economical for your pocket, energy efficient and easy to install. A few other reasons to customize your sign from us are:

 

Versatility: Whether you need signage for your home, business, event, or special occasion, NeonLitt offers a diverse range of products suitable for various applications.

 

Sustainability: We are committed to eco-friendly practices, using energy-efficient lighting and sustainable materials whenever possible.

 

Customer Support: Our dedicated support team is here to assist you at every step, from design to delivery, ensuring a seamless experience.

 

Custom Samples: We provide digital previews or samples of your custom design, so you can visualize the final product before ordering.

 

Overall, NeonLitt combines creativity, craftsmanship, and convenience to illuminate your space with distinctive signage solutions.

 

 

 

General

To select the right signage product, consider factors like purpose, location, budget, and design preferences. Contact us right away and we can help you make an informed choice.

Installation requirements vary based on the product and complexity. While some signage can be DIY-installed, some signages like Acrylic letters, profile lights, and metal letters are installed by professionals for a flawless finish and durability.

Regular maintenance includes cleaning surfaces, checking for loose components, and ensuring lighting elements are functional.

Depending on the product and its design, modifications or additions may be possible. Consult our team to assess the feasibility of adjustments to your existing signage.

Factors like lighting, viewing angles, and proximity to the target audience are essential when determining signage placement. A well-placed sign can significantly enhance its effectiveness.

Answer: Regular cleaning, avoiding exposure to harsh weather conditions, and following maintenance routines can extend the lifespan of signage products.

Answer: Yes, energy-efficient LED lighting is commonly used in signage products. LEDs consume less power, last longer, and provide excellent illumination while reducing energy costs.

Yes, temporary signage options include banners, A-frame signs, and portable displays. These are designed for short-term promotional or event purposes.

Absolutely! Many signage products, like LED Neon Signs and profile lights, are versatile and can be incorporated into interior design to create stunning focal points.